CentOS and WhiteBox Linux were 3rd party sources of RHEL and to a large part Linux distros are interchangeable which makes them commodities. Not perfect commodities, but still close. RHEL with subscription vs Debian & burdening yours ops guys are choices available. VMS has no such choice.
But he didn't say: businesses use open source because they can find compatible binaries from multiple entities. He said it commodified support. CentOS and WhiteBox never promised or offered enterprise support agreements that I'm aware of. And if they did, I can't say I ever ran across anyone utilizing it in the wild.
