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> It is possible it is entirely inauthentic, a mere artifice for damage control from a reputationally maimed business.

I honestly don't think that matters in the slightest. One of two things happened.

1. deletion requests spiked like you wouldn't believe

2. the board caught wind of the bad feedback and forced this response.

#2 i don't believe for a second. it beggars belief that the board is following day-to-day activity and further, at the start of a holiday weekend? no. way.

not independently anyway.

#1 must have happened, ammon asked for advice from the board and other close allies, who wordsmithed this reply. there is 100% no way that this email came from the same hamfisted person that deployed this change in this particular way with this particular timing.

So why doesn't it matter? Because the action is taken, quickly, and the lesson learned. For observers this is also a great lesson - in damage control.

The problem as I see it is that this has to get buried, quickly. The damage is done. TB was obviously already on the ropes, leading to this poor decision in the first place. I've never used TB, but what I hear about it is more bad than good. Good luck to them.



> 2. the board caught wind of the bad feedback and forced this response.

> #2 i don't believe for a second. it beggars belief that the board is following day-to-day activity and further, at the start of a holiday weekend? no. way.

I don't think it's so implausible. Remember that Triplebyte is a YCombinator company (so someone from YC probably sits on the board), and the uproar about its actions occurred on HN, YCombinator's site. I wouldn't be surprised someone who read this on HN was either (1) a partner or employee of YCombinator or (2) knew someone at YCombinator and alerted them.




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