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How is $90 for a hosted application expensive?

You're paying somebody $7.50 each month. That's... a latte and a half for the Starbucks crowd. Even at minimum wage, you're paying somebody to do 45 minutes of work for you.

And if organizing your contacts/keeping a log/finding pertinent info is significantly less than 45 minutes/month of work, may I humbly suggest you don't need a CRM?

And my wild guess is the devs know that, and they know that they'll lose the casual crowd anyways. "We make it up in volume" doesn't work if the volume just kicks the tires and leaves.

In my experience, what people really want when they're in that range is not something to manage your contacts - you want help with keeping a household book. (Or butler's book). And I really haven't seen an app to help there yet.



It's expensive because it's a locked in subscription. If I buy a coffee it's "mine", I don't have to buy next time if it's too expensive.


$90 for a hosted application is expensive the same way $1.99 cents for a play store app is expensive. It's all about expectations, and users pay you not only with money, but also with attention and mindshare. If you place too much value on one of those, you lose out on the others, but it can be a non issue, such as when your money doesn't come from the end user.




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