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I'm curious what they use now.


WhatsApp is huge. It's an international market and end end encryption is valued.


My firm prohibits whatsapp for business use and I know it's not the only one.


Yes it's a compliance nightmare. Context for my WhatsApp comment is SE Asian market if that makes a difference. Also curious if prohibitions are effective or if people still negotiate on other channels and then document on official one.


At least in my products negotiation really does happen over compliance approved channels.


HKG, SIN would shut down if WhatsApp wasn't available.


ICE Chat and Cloud 9 come to mind.

In general it's going to vary from product to product.




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