>> How insecure and in need of validation someone needs to be to seek career advice from a chatbot four times a month?
Let me rephrase that: "How long does one need to go without finding a job - perhaps any job, or one that is satisfying, or that pays well - before one seeks career advice from a chatbot?"
I have been fortunate with my career opportunities; your dismissive tone tells me you've also never truly struggled. Not everyone is in the same boat. Some go for years unemployed, or are stuck in a spiral of being paid far below market salary. I can understand why some people might be attracted to this service.
That said, I have some criticism for this business:
1. Your market isn't large enough. Those who would find this the most useful are unemployed, and cannot afford to pay. This will hold back growth more than anything - your best customers are those you cannot acquire. This leaves people who already have successful careers, and are only looking for an edge to improve their success the next time they are job hunting, or to "game" their current employer. I imagine the number of people in this category to be far less numerous.
2. From the home page: "A team of career coaches, industry experts & AI". Sorry, we're not naive. With that misleading phrasing, I'm almost certain that the "career coaches and industry experts" are never personally in contact with the customers. You simply trained the AI with their input, and these professionals are not on board to personally assist anyone. You're selling the AI rather than personal advisers, paying a modest fee to curate content instead of matching people with human beings who can offer informed advice. That is the real shame here: marketing "career coaches" and "industry expects", while that is a half-truth. Artificial intelligence as it exists today is not good enough for one-on-one coaching. For a service this important, where people are hanging their hopes and dreams of a career on the line, only an expert in the field is capable of tailoring their advice to each client in a way that is appropriate - perhaps even moral.
3. Regarding the "AI" (too many companies claim to have real artificial intelligence, when all they have is a precomputed index of lookup terms), I bet that the database is extremely generic. If you are looking for advice on the interview process, you would get similar information by Googling for interview tips. The odds that you can narrow the context down to get at information that is specifically tailored to your exact situation, rather than a generic scenario that matches problems facing the majority of the population, is slim. This service is likely nothing more than a search engine for curated content related to career advice - with a bit of interface design sugar making it seem more like a conversation than a search result.
Let me rephrase that: "How long does one need to go without finding a job - perhaps any job, or one that is satisfying, or that pays well - before one seeks career advice from a chatbot?"
I have been fortunate with my career opportunities; your dismissive tone tells me you've also never truly struggled. Not everyone is in the same boat. Some go for years unemployed, or are stuck in a spiral of being paid far below market salary. I can understand why some people might be attracted to this service.
That said, I have some criticism for this business:
1. Your market isn't large enough. Those who would find this the most useful are unemployed, and cannot afford to pay. This will hold back growth more than anything - your best customers are those you cannot acquire. This leaves people who already have successful careers, and are only looking for an edge to improve their success the next time they are job hunting, or to "game" their current employer. I imagine the number of people in this category to be far less numerous.
2. From the home page: "A team of career coaches, industry experts & AI". Sorry, we're not naive. With that misleading phrasing, I'm almost certain that the "career coaches and industry experts" are never personally in contact with the customers. You simply trained the AI with their input, and these professionals are not on board to personally assist anyone. You're selling the AI rather than personal advisers, paying a modest fee to curate content instead of matching people with human beings who can offer informed advice. That is the real shame here: marketing "career coaches" and "industry expects", while that is a half-truth. Artificial intelligence as it exists today is not good enough for one-on-one coaching. For a service this important, where people are hanging their hopes and dreams of a career on the line, only an expert in the field is capable of tailoring their advice to each client in a way that is appropriate - perhaps even moral.
3. Regarding the "AI" (too many companies claim to have real artificial intelligence, when all they have is a precomputed index of lookup terms), I bet that the database is extremely generic. If you are looking for advice on the interview process, you would get similar information by Googling for interview tips. The odds that you can narrow the context down to get at information that is specifically tailored to your exact situation, rather than a generic scenario that matches problems facing the majority of the population, is slim. This service is likely nothing more than a search engine for curated content related to career advice - with a bit of interface design sugar making it seem more like a conversation than a search result.